Whirlpool S25BRSS31 Review

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★★☆☆☆
1.5 / 5
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Guest's review of Whirlpool S25BRSS31

★☆☆☆☆

“Bought the Whirpool American fridege freezer back in...”

Written on: 15/07/2009

Bought the Whirpool American fridege freezer back in 2003 from Alders (approx £1500) with a free 5 year guarentee. After 3 years it conked out (alarm going off, control panel flashing etc). Fortunately PCB and control panel replaced (eventuially) for free but would have cost around £300-£400 !!!!

In 2009 experiencing different problems (freezer and fridge not holding their temperature). Took bottom front grill off to remove accumalated dust and fluff which I thought would sort it out but it seems the condensor and/or capacitors have had it. Going to cut my loses as trying to get any service from Whirlpool is a waste of time! On the look out for a cheaper more reliable replacement.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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Cwalker12's Comment

Written on: 18/10/2012

Hope this is helpful to some others: Always try defrosting fully for 24 hours with doors open, and hoovering all vents front and back. Whirlpool engineer told us that the dust build up in the vents can cause the air flow to slow, causing the coils to freeze. Although frost free the lack of air flow restricts the freezers ability to defrost itself. Ours showed the same fault as yours. Luckily the defrost thing has cured it, its been over 8 weeks now and its working fine, took it apart other day and no ice has built up so assume its fixed. Dont rush into buying new PCBs, its worth a full defrost and dust before spending.

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