Arriva Bus Service Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 10 ratings and 45 reviews

Thumb down 13% of users recommend this product

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Guest's Review of Arriva Bus Service

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Cleanliness
    1 stars
  • Reliability
    2 stars
Good Points

None


Bad Points

Poor service, lack of customer care, lateness, unreliability.


General Comments

I regularly catch the 152 and 153 from Leicester to my home. Arriva in their wisdom have now removed the 16.55 bus form the timetable leaving only the 17.10 at the time I normally travel. Previously I had a choice of two buses, now I have only one and that is likely to be even more overcrowded due to the cencellation of the previous bus.

I regularly have to stand for about half my journey, but with additional crowding and the frequent use of small single deckers this will get worse. Also it seems that the order to switch off the heating for the summer hasn't ye been applied to all the buses on this route.


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