Guest's Review of Direct Line Breakdown Cover
13th Jul 2009
Overall Rating
- Value for money
- Customer service
- Speed of response
None.
Bad Points
They arranged for a car hire company to ring me, even though they didn't have a car available. When I asked if they would cover the cost of rail travel, I was told I would need to speak to "customer service" who were not available after 5pm ( I was speaking to them at 5.45pm). I have since checked my policy and found that I was covered for alternative means of transport.
General Comments
I received very poor service for Direct Line Breakdown Cover, which is provided by Green Flag. They arranged for a breakdown truck to attend, but once the car was found to be irrepairable at the roadside, they failed to provide any assistance for me and my family to continue our journey or even to get home.
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Web Links
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Car insurance | Challenge us for cheap car & home insurance ?
Get 8 weeks' worth of FREE car insurance cover from Direct Line, thanks to our World of Super Sized deals. Expires 3rd January 2010. Also check out our deals on home insurance. ... European Breakdown
www.directline.com -
Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
www.directline.com -
Breakdown cover - Britannia Rescue - UK & European Breakdown
At Britannia Rescue we have been committed to providing our members with the very best breakdown cover and service for over 25 years. ... Over 3,000 breakdown professionals ... Cover Options
www.britanniarescue.com -
Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
www.greenflag.co.uk -
Car insurance, Home insurance from Privilege
Privilege Insurance is underwritten by Direct Line Insurance plc which is authorised and regulated by the Financial Services Authority. Registered office: ... Cover details; ... Breakdown information;
www.privilege.com -
Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
www.greenflag.com -
Green Flag breakdown insurance cover Green Flag breakdown insurance
Green Flag specialize in Rapid Breakdown Cover. Everything we do is focused on getting your wheels turning as quickly as possible. ... Best On-Line Breakdown Cover Provider 25% online discount
www.lawfund.org -
Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
www.directlineinsurance.com -
Price Comparison - Compare Breakdown Cover from AA, RAC, Direct Line
Even the largest UK breakdown operators may use a similar network of European Breakdown and Recovery Operators when operating abroad. Compare our prices against those of the AA, RAC & Direct Line.
www.vehicle-rescue.com -
Direct Line service breaks down | Money | The Guardian
Before going on holiday to France, I bought Direct Line breakdown cover for my car just for the week. On the return journey, still 100km away from the port, the car lost power.
www.guardian.co.uk
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