Miranda Hotel Review

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2.7 stars
Average rating for this product is: 2.7 out of 5

From 0 ratings and 6 reviews

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leicesterleigh's Review of Miranda Hotel

12th Jul 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Board Basis
    Not supplied
  • Accommodation
    0 stars
  • Food
    0.5 stars
  • Location
    2.5 stars
  • Date of stay
    july 2009
  • Tour Operator
    otbeach.com
  • Customer Service
    0 stars
  • Resort
    5 stars
Good Points

leaving !


Bad Points

Everything was poor.
I appreciate this is a budget hotel, but when we had previously stayed just a year before, the hotel was not in its current state of decline


General Comments

We stayed at the Miranda hotel during the first week of July 2009.
Upon arrival, we were told by the owner (who did not introduce herself) that we had to swap rooms for the last night of our stay! She was unable to qualify why, and referred us to the manaGER. When we managed to speak to the manager 2 days later, she told us the owner, whom we had spoken to, could have addressed this matter with us!
Apparently, our specific room (which was very non-specific) had been booked and payed for a week before, so we would have to change to another room on the Friday night.
We voiced our disgust, but were informed that the room was booked and pre-payed 12 months previously so there was no alternative. When I informed her that in 20 years of holidaying abroad 3 or 4 times a year I had never been told I had to swap rooms part way through my stay, I was informed that this practice was commonplace ! For the Hotel Miranda, it would appear that this practice is of no concern or issue. Not so for me!
We were offered an early change of room so we did not lose our last full day, so opted to move on the Thursday. Our "new" room, we were informed, was usually more expensive as it had a fridge and (non - functioning) kitchenette.
Our original room was surface rather than deep cleaned but this other room was like stepping back to the 70's in its decoration, and still appeared to have the orignal dirt. The door had peeled paintwork and the terrace was dirty and littered in cigarette ends.
Clearly the management are not concerned with the hotel or its customers, so this hotel should be given a wide berth - AVOID AT ALL COSTS!

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