RAC Breakdown Cover Review

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RAC Breakdown Cover go to www.rac.co.uk
2.7 stars
Average rating for this product is: 2.7 out of 5

From 7 ratings and 48 reviews

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mummypig's Review of RAC Breakdown Cover

11th Jul 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    0 stars
  • Speed of response
    0 stars
Good Points

none


Bad Points

rude patrol. useless control centre. no care for vulnerable women. offered 3 months free cover - no thanks!


General Comments

Horrendous! was left on a main road on my own and pregnant for five hours as the RAC control centre forgot to tell the patrolman where I was. Desperately needed a wee but not able to go on side of road added to discomfort. Rang from my mobile five times to ask where patrol was with my mobile battery dwindling only to keep being told he was on his way.

When patrol did arrive was very rude and refused to tow to garage (which would have been shut by now anyway) as he said my cover did not include a tow. Had to get all my membership details out and show him that it did include a tow.

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