Crystal Limousine, Orange, CA Review

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3.1 stars
Average rating for this product is: 3.1 out of 5

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KristinaElle's Review of Crystal Limousine, Orange, CA

11th Jul 2009

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

None


Bad Points

The customer service was terrible, the price quotes were not real.


General Comments

I had a terrible experience with Crystal Limousine. The amount I was quoted was different than the amount which they charged me. I had already confirmed and they called me the day of my party to confirm yet again. After five missed calls I returned their call. The person on the phone was rude and actually yelled at me. I was asking her to please calm down and truly was trying to explain that the price I was quoted and confirmed versus what she was saying was different. She would not listen to me and threatened to cancel the limo if I didn't agree to pay exactly what she said. Since it was the day of my party there was really nothing I could do about it. Terrible experience....that woman truly ruined my birthday. DO NOT USE THIS COMPANY...you will regret it.

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