Carphone Warehouse Mobile Phone Insurance Review

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0.8 stars
Average rating for this product is: 0.8 out of 5

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18frazer's Review of Carphone Warehouse Mobile Phone Insurance

11th Jul 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    0 stars
  • Have you made a claim?
    Yes

I bought an i-phone from Carphone Warehouse and decided to take out the insurance. The phone got damaged. That day the store didn't have a replacement and was told to come back in two days as one would be reserved. It wasn't. They had no replacements and the very nice bloke told me they get up to 200 repairs to deal with in that store every week and only get a handful of spares...so the contract (Geek) which does say 'subject to availability' wouldn't stand up in court as they know the vast majority of people won't stand a chance of getting a replacement.

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