The Hut www.thehut.com Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 9 reviews

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Guest's Review of The Hut www.thehut.com

11th Jul 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Still waiting
  • Quality of website
    0 stars
  • Goods purchased & cost
    DS GAME
  • Customer Service
    0 stars
Good Points

none


Bad Points

very poor despatch information - i hope tesco and woolworth are aware of how badly this company is run.


General Comments

Wanting to order a DS game for a birthday gift I placed an order via Tesco.com, and the despatch date came up as 3 days. After five days the account page showed the order was awaiting picking, I queried this by e-mail explaining the game was for a gift and was advised this would be despatched the following day. At 10pm the following day the game was still awaiting picking, so I cancelled the order. I then found Woolworths.com were selling the same product cheaper, and as the despatch date came up as 2 days I ordered from there. However the order confirmation said 3 to 4 days. I went back into the account which stated picking was anticipated in SIX days. As both Tesco and Woolworths order pages were identical I checked the Terms and Conditions and found 'The Hut' despatches for both companies. In future I will be checking websites before ordering and if goods are despatched by 'The Hut' I will NOT be placing an order!

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