Written on: 10/07/2009 by Lindath (1 review written)
Every thing. We did submit a questionaire, I'll be very surprised if it is handed in.
We booked this holiday from the Jewel In The Crown brochure, travelled 22 -27 July. Stay in Blue Bay Hotel & Spa, rated 4 star plus by Jewel, what a mistake, the hotel is dirty, as is the sauna, jacuzzi, indoor pool & turkish bath. The 4 star rated hotel run out of towels, unbelieveable, the staff were so unhelpful & unfriendly.
We went half board and therefore had no wrist band, on more than one occassion we were asked what we were doing in the hotel, making us to feel like criminals. We complained and received from the management a basket full of rotten fruit and a bottle of wine.
We were convinced by the rep that the day trip by boat to several little beaches, swimming in the sea and lunch. Lunch what a joke, mum gone to Iceland chicken burger, with cold pasta and dead salad. For the money paid for this trip it is a rip off.
We also went on the jeep trip and was told we would go swimming, again very disapointing, we went to beaches full of tourist and were asked to pay to buy drinks in order to sit on the sunbed. What a joke
I could go on and on.
As rated by our community of reviewers
" Should be called holiday cons " Read More
" Buyer beware be very aware " Read More
" Last trip " Read More
" Appalling customer service " Read More
" Holiday Service at its best. " Read More