Asda www.asda.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 4 ratings and 80 reviews

Thumb down 18% of users recommend this product

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Guest's Review of Asda www.asda.co.uk

9th Jul 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Delivery
    On time
  • Quality of website
    1 stars
  • Goods purchased & cost
    groceries £48
  • Customer Service
    1 stars
Good Points

I got a refund for damaged items.


Bad Points

Driver was not using trolley, items were damaged. Frozen items weren't frozen, bags weren ' t neatly packed. One of customer service adviser ' s sounded asleep on the phone. Last time I was happy about delivery, this time mostly dissatisfied.


General Comments


I got a delivery today from Asda, driver was not using trolley, bags were poorly packed bread was broken, strawberries running juice, squashed, cake slices melted. I called customer services, first time advicer sounded asleep. The second time I called got a refund. Website they changed is cheap and hard to look for products, don ' t like completely.

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