kag1972's Review of TNT
6th Jul 2009
Overall Rating
- Value for money
Received notification that a delivery would be made tomorrow morning. Explained that I would be in difficulty in taking a morning delivery and asked if there was any way that an afternoon delivery could be scheduled - not necessary tomorrow, but some day in the next week. Absolutely nothing. No flexibility at all. Extremely unhelpful and not at all customer focused. Was told I'd be lucky to get a delivery within 2 weeks if I didn't accept the delivery tomorrow am. The shame of this is that the company from whom I purchased the goods had excellent customer service, but all their hard work has been done by the shabby attitude of TNT.
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