Guest's Review of Waterstones
6th Jul 2009
Overall Rating
- Value for money

- Quality of service

- Goods purchased & costBooks £35
- Layout of shop

Waterstones.com....what can I say? The most exasperatingly ineffective online retailer I've encountered. Their product availability projections are basically lies. Why list titles when they are clearly unavailable. I've been trying to spend a gift card on this site for 2 weeks - I've yet to find a book which I want and which they deliver within 2 weeks. Oh and they're really expensive (up to twice the price in some cases) compared to Amazon etc. The fact that this dinosaur still lives is a miracle. Don't do it to yourself.
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