MrJohn's Review of Vodafone Mobile Phone Network
6th Jul 2009
Overall Rating
- Value for money
- Signal Coverage
- Time with NetworkOver 1 Year
- Customer Service
Strong network coverage across UK. Quick service (delivery of texts and pic messages).
Bad Points
Poor choice of phones, expensive contracts, poor deals, awful software loaded onto their own phones, they only care about trapping new customers, short changing their existing ones.
General Comments
Customer service was always ok to me. But then I believe in being pleasant to whomever I get on the phone, maybe not everyone takes that approach. My gripe with Vodafone is that they do nothing for their customers. I have used them for 5 years, each upgrade involved me paying lots for the phone I wanted, or threatening to leave. The latter trick doesn't work now, so I am leaving them.
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