Virgin Active Health Clubs Review

Watch this item
1.3 stars
Average rating for this product is: 1.3 out of 5

From 7 ratings and 137 reviews

Thumb down 16% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


eatmeat's Review of Virgin Active Health Clubs

6th Jul 2009

Overall Rating

0.5 stars
  • Value for money
    1 stars
Good Points

I find very little to praise about this particular club - other than the size of it


Bad Points

Too many to mention. Inept sales and reception staff, ignorant gym staff that are too preoccupied with each other than the members. Customer service throughout has been sacrificed for squeezing whatever money they can from you.


General Comments

I was a member of this gym when it was Esporta. The staff were lovely, the service exceptional and there was a feel you belonged to a really professional organisation.

Then Virgin Active Health Clubs took over. They systematically forced out the old staff, brought in a gaggle of people that obviously couldnt find work elsewhere and ruined the whole club. The previously plant festooned, dimly lit bar and chill out area with free coffee and toast in the mornings was replaced with a string of computers and one tiny counter selling overpriced sandwiches or miniscule pots of fruit.

They say you are on an annual contract, but if you forget and move into the next year you are automatically deemed to have signed a new one and must pay the whole of the next years subscription even if you leave (is this legal?)

The pay as you go membership means the club has become swamped with idiots.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

eatmeat's review has yet to be rated - Be the first!

How helpful did you find this review?