mrlion's Review of Expert Logistics Delivery
5th Jul 2009
Overall Rating
- Value for money
Professional, customer focused, efficient and friendly
Bad Points
NONE
General Comments
I have noted many negative reports about appliance deliveries and I can understand why, having experienced similar in the past. However, having recently received a delivery from a team from Bristol, I can say without doubt that they were professional and polite, helpful and quick. They were very funny, and put me at ease as I had concerns about the possible difficulties my premises might pose for them.
They unpacked my washing machine and invited me to inspect it before installing it and explained exactly what they were doing as they worked through the installation process - which was done quickly and without fuss. In the meantime they disposed of the old machine and the packaging even before I had time to offer any help.
They were an excellent team that obviously work well together. They were an absolute joy to work with. When I told them I wanted to tell their company how I felt they said they were just one of many teams who work in a similar fashion. If this is accurate Expert Logistics should be proud of their delivery staff. I hope they deliver my next purchase.
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