Vodafone Review

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Vodafone go to www.vodafone.co.uk
1.9 stars
Average rating for this product is: 1.9 out of 5

From 11 ratings and 221 reviews

Thumb down 29% of users recommend this product

Best Price: £FREE !

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Guest's Review of Vodafone Mobile Phone Network

4th Jul 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Signal Coverage
    1 stars
  • Time with Network
    0 - 6 Months
  • Customer Service
    0 stars
Good Points

Not worth it even it were free!!!


Bad Points

Horrible in every way!!!


General Comments

I was in London for two months and bought a Vodafone with a 10 pound freedom pack. It took me 3 days to top up after my pack expired. It was a nightmare registering my phone, and then, after 2 days of trying, they could not take my US credit or debit card over the phone because their "system" only processes UK cards! I've never heard of such a thing. I has to go to the store and but a voucher to top off. Their website is routinely broken as well. 4 days after finally buying another 10 pound freedom pack, I dialed a number and a message said my credit was running low and I need to top off again! The minute feature on the phone says I have 86 minutes left... I called customer service and the lady said I need to speak to some department and that it would cost 35 pence for me to do so. She said if I don't want to pay the 35p I need to go to a store to fix the problem. Also, my 20 pound Vodafone brand phone is terrible. I have 6 numbers saved on the SIM card and it says the SIM card is full. The sound quality on the phone is also awful. It has a funny echo and it it very difficult to hear.

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