Written on: 04/07/2009
None from my experience.
A seemingly faulty online ordering system that doesn't register orders correctly but does take your money, and a customer care line that doesn't deal with online ordering problems.
I ordered a pair of shoes on Chums, and paid for express 48 hour delivery as they were needed in a hurry. My credit card was charged, and I received a confirmation email from the payment system and from Chums themselves. A week later, still no shoes, and on phoning the customer care number provided in the email, I was informed that they had no record of my order, and that they couldn't help with online orders anyway - I'd have to use email.
As rated by our community of reviewers
" 2nd Rate company selling 3rd Rate goods " Read More
" I love your bags. I originally bought Mini Plus, then a Medium and ... " Read More
" All as expected. " Read More
" VERY poor service. " Read More
" Awful Service, No returns, Terrible products " Read More