Quinn-Direct Car Insurance Review

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Quinn-Direct Car Insurance
1.8 stars
Average rating for this product is: 1.8 out of 5

From 12 ratings and 156 reviews

Thumb down 29% of users recommend this product

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Guest's Review of Quinn-Direct Car Insurance

3rd Jul 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Young Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Not supplied
  • Previous Insurance Company
    -

I have been with Quinn Direct for almost a year now. The only reason I went with them was because they were cheaper for young drivers, however I was absolutely appalled by their poor service when an accident was to actually happen. It has been 3 months, where the accident was the other drivers false, with a witness on our side, and we have paid for legal cover which I have yet to see. There has been no phone calls or letters from their side to inform us of what is going on, instead we have had to keep constantly phoning them, and yet nothing is being done about it. When the car was broke down, their 'free breakdown cover' which was compulsary to be taken out with the insurance was also useless. We have yet to see their breakdown cover. We rang them, were told to fill out information before a breakdown assistance could be sent out. Having waiting hours and hours, the police which stopped to direct traffic around the very busy junction had to call another breakdown cover, costing us a large amount of money to store in their place and be moved to. A useless company when it comes to actually having an accident!

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