DFS Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 34 reviews

Thumb down 15% of users recommend this product

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Guest's Review of DFS

2nd Jul 2009

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Quality of service
    2.5 stars
  • Goods purchased & cost
    16000
  • Layout of shop
    4 stars
Good Points

brilliant when you want to buy a settee


Bad Points

very very bad service when you want your money back.


General Comments

i have bought 2 sofas of dfs in the last 2 years, they were great when you first come in to there stores, had so many staff wanting to help me i thought great, but when i changed my mind about a sofa and didnt even take it out of store i couldnt get my money back they said it was company policy that they cant do refunds. i read the small print on the form they gave me and what a load of rubbish they told me. i am still waiting for my money its been 2 wks now but they said i got wait another 2 weeks now so lets see what happens.

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