US Airways Review

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US Airways
1.4 stars
Average rating for this product is: 1.4 out of 5

From 11 ratings and 222 reviews

Thumb down 18% of users recommend this product

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sandhu102's Review of US Airways

1st Jul 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    Seattle WA to Birmingham U.K.
  • Flight on time?
    0 stars
  • Comfort on flight
    0 stars
  • Flight Date
    06/2009
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

Are you kidding me!!!


Bad Points

Too many to mention here


General Comments

There is nothing I like about US Airways, we were flying from Seattle-Chicago-Philadelphia-Birmingham (UK).

Customer service is horrible, flight was delayed from Chicago, so we missed our flight from PHL to Birmingham and we had to fight to get a flight even to London from Chicago (which US Airways was reluctant and wanted us to stay two days in a cheap hotel in Chicago).

US airways did not give us any coupons etc. to compensate our inconvenience, we have to pay for our own for taxi or bus to Birmingham from London. Very bad experience.

If you are a Canadian, avoid traveling via USA altogether and pay little extra and take any Canadian or European Airlines.

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