Telecom Plus Review

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Telecom Plus
3.4 stars
Average rating for this product is: 3.4 out of 5

From 1 rating and 24 reviews

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brianinthetamarvalley's Review of Telecom Plus

Overall Rating

5 stars
  • Value for money
    5 stars
Good Points

So 10/10 to Telecomplus for its computerised system recognising I had done something silly and 10/10 for the fast response from the lady in the (British) call centre.


General Comments

I have my gas, electricity, landline, mobile and internet services from Telecom Plus and have done for many years. At the end of the month I phone through my energy readings to their automated service - I much prefer to pay for what I use as I go. Normally I'm very careful about giving the correct figures, double checking the electricity in particular as you have to read several dials. This morning I was a little careless to say the least, misreading one figure which would have increased my apparent usage by about ten times - not what I really wanted!

The wonderful thing was that the automated system wouldn't accept my figure as it was so far from normal! It put me through to a human being in about 10 seconds who sorted the problem!!

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