Dell, www.euro.dell.com Review

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Dell, www.euro.dell.com
1.3 stars
Average rating for this product is: 1.3 out of 5

From 2 ratings and 36 reviews

Thumb down 19% of users recommend this product

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Guest's Review of Dell, www.euro.dell.com

30th Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    Up to a week late
  • Quality of website
    0 stars
  • Goods purchased & cost
    Dell pc £750.00
  • Customer Service
    0 stars
Good Points

Fast, looks.


Bad Points

Worked for just over two months.
Support and customer service TOTALY USELESS!!!
Avoid at all costs!!!


General Comments

Having used Dell for the last five years with no real problems apart from the odd gremlin which was quickly sorted out by the support people, decided to purchase the Dell Studio desktop (£ 750.00) with no problems at first. After just over two months the computer started to play up, unable to connect to internet lost e mail settings on top of other problems, even though the pc had full protection, called Dell support ( Bangalor) WOW what a difference!! TOTALLY NOT INTRESED!!!, passed blame on to my ISP even though I could still get internet connection on my old pc. On yet another call to try and resolve the problem I was told that the drivers had not been installed correctly, so I asked if it could be sent back under the warranty, where I was told it wasn't their problem. To sum up having spent a total of six hours wasting my time with Dell support I'm left with a useless PC and will now have to fund the repairs myself, NEVER AGAINE!!

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