macavitycat's Review of Co Operative Bank
29th Jun 2009
Overall Rating
- Telephone Banking
- Local Branch
- Customer Service
- Internet Banking
- Cash Point Facility
Easy if limited online banking. A right pain to set up though.
Bad Points
Just about the worst customer service I have ever experienced from a bank
General Comments
The co-op bank recently 'bounced' a new direct debit that arrived earlier than i had expected. The charge that they applied to my account took me overdrawn for less than a week and the next thing i hear they are closing my account down in 30 days!
They have ignored my letters asking them why and today, 8 days before they are going to close me down, and even though i still have funds available, i had my card taken away from me in a shop, a hugely embarrassing situation.
Furious. It is the only mistake i have ever made with my account and I am not impressed.
Their telephone banking system makes it very difficult to speak to a real person. There is no e-mail contact available. The bank ignore customer letters.
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Web Links
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HM Revenue & Customs: Individual Savings Accounts (ISAs)
Individual savers are able to invest in two separate ISAs in any one tax year: one cash ISA and one stocks and shares ISA.
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HM Revenue & Customs: Individual Savings Account (ISAs)
Other useful links ... Annual Returns and Claims ... Annual Returns of Information
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Best Choice UK :: Individual Savings Account (ISA) ::
Individual Savings Account (ISA); The Basics; Introduced in April 1999 the ISA was designed to replace the Personal Equity Plan.
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Individual Savings Account - Wikipedia, the free encyclopedia
An Individual Savings Account (ISA) is a financial product available to residents in the United Kingdom. It is designed for the purpose of investment and savings with a favourable tax status. ISAs were introduced on 6 April 1999, replacing the earlier Personal Equity Plans...
en.wikipedia.org -
If you haven't taken out an Isa yet, there's no time to lose | Money |
So, if you are thinking about taking out an Individual Savings Account (Isa) in the waning weeks of this tax year, advisers believe it ... Regular saving, rather than investing a lump sum in one go,
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Disclaimer: Our website and publications aim to give you general information to help you make financial decisions. It is not advice, nor can it take account of your own particular circumstances.
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Stories that mention Individual Savings Account... ... 3 Can we open a savings account in the UK?; ... Money saving tools
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ISAs - Personal - Savings - Personal Banking - Clydesdale Bank
Are you paying too much tax on the interest your hard-earned savings make for you? Maximise your savings with a tax-efficient Individual Savings Account (ISA).
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children saving account, savings application, individual saving
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www. stroudandswindon .co.uk
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