Dell Studio 15 Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

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Guest's Review of Dell Studio 15 Laptop

29th Jun 2009

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Screen Quality
    4 stars
  • Ease of Use
    3.5 stars
  • Time Laptop Owned
    1 - 6 Months
  • Battery Life
    0 stars
Good Points

When working great speed, quiet and great design.


Bad Points

Worked for a couple of months then packed in!!
Atrocious support!!


General Comments

Having used Dell for the last five years with no real problems apart from the odd gremlin which was quickly sorted out by the support people, decided to purchase the Dell Studio (£ 750.00) with no problems at first. After just over two months the computer started to play up, unable to connect to internet lost e mail settings on top of other problems, even though the pc had full protection, called Dell support ( Bangalor) WOW what a difference!! TOTALLY NOT INTRESED, passed blame on to my ISP even though I could still get internet connection on my old pc. On yet another call to try and resolve the problem I was told that the drivers had not been installed correctly, so I asked if it could be sent back under the warranty, where I was told it wasn't their problem. To sum up having spent a total of six hours wasting my time with Dell support I'm left with a useless PC and will now have to fund the repairs myself, NEVER AGAINE!!

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