Pixmania www.pixmania.com Review

Watch this item
Pixmania www.pixmania.com go to www.pixmania.co.uk
1.6 stars
Average rating for this product is: 1.6 out of 5

From 19 ratings and 818 reviews

Thumb down 27% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Pixmania www.pixmania.com

29th Jun 2009

Overall Rating

3 stars
  • Value for money
    3.5 stars
  • Delivery
    Up to a week late
  • Quality of website
    3 stars
  • Goods purchased & cost
    binoculars,£114
  • Customer Service
    3 stars

Pixmania postage was of a secure nature. ordered on 18 but only despatched on 22. information regarding delivery was confusing

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?


Members' Comments onGuest's Review

  • Pixmania Rank: Major on 30th Jun 2009

    Thank you for your review.

    We apologise for the late delivery. We have two types for delivery, a standard delivery for 2-3 working days and an express delivery for 24-48 hours. None of the options deliver during the weekend. An order can delayed of different reasons. Some of our payment options do take few days before they are validated and are ready to be dispatched.

    We do a security check on all orders paid with a debit card or a credit card. This is to avoid our valued customers being victims of internet fraud. If the customers do not answer to this security check the order might be delayed. You can track you parcel from the time that the courier registered your parcel in their system.

    Please do not hesitate to contact our Customer Care on 0844 369 0372 or by email at
    mediator_uk@pixmania.com


    Best regards,

    Pixmania Team

  • Pixmania Rank: Major on 2nd Jul 2009

    Thank you for your review.

    We apologise for the late delivery. We have two types for delivery, a standard delivery for 2-3 working days and an express delivery for 24-48 hours. None of the options deliver during the weekend.

    Once the parcel has been dispatched out customers will receive an email with the tracking number and the courier ' s website.

    This allows our customers to follow the progress of their delivery.

    Please do not hesitate to contact our Customer Care on 0844 369 0372 or by email at
    mediator_uk@pixmania.com


    Best regards,

    Pixmania Team