Guest's Review of Orange Mobile Phone Network
28th Jun 2009
Overall Rating
- Value for money
- Signal Coverage
- Time with NetworkOver 1 Year
- Customer Service
some plans are good value.
Bad Points
customer service
reception
General Comments
I have been with Orange for 10 years. Their customer service used to be excellent. It no longer is. I would not use orange again or reccomend them. Their call center staff are rude, my network is non existant. I have tried Nokia, samsung and sony erricson. all with little or no network in rural wiltshire.
I was told that I was not a valued customer and the call center staff ranted at me telling me I was over sensitive. I was told the customer is not always right. Obviousley I have cancelled my contract and have nothin positive to say about them any longer. The have become too big.
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