Sky Digital Review

Watch this item
Sky Digital
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 44 reviews

Thumb down 34% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


sdwabz's Review of Sky Digital

28th Jun 2009

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Customer Service
    1 stars
  • Time Service Used
    Over 1 Year
  • Features
    2.5 stars
Good Points

Sports coverage is good, but has declined in recent years. Very expensive for what you get though.


Bad Points

Customer service is terrible. They are only responsive if you wish to upgrade. If you want to down grade or cancel, then they mess you about to avoid complying with your request.


General Comments

Been with Sky for 8 years. Had 2 occassions when customer service was clearly designed to exploit rather than assist. On getting multi-room, they charged me for 2 separate services, because the telephone cable had become unplugged. They gave no notice, increased my bill, and sent me a letter titled 'last chance' (this was also the first chance!).

On trying to cancel multi-room after 3 years, I was transferred to a queue where nobody answered for hours, so you have to hang-up and can't cancel. I have tried cancelling by e-mail, but so far only have an automated reply, saying "we'll get back to you". If there was any choice I would not deal with this organisation. They exploit their monopolistic position.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

sdwabz's review has yet to be rated - Be the first!

How helpful did you find this review?