Eurocar Crete Car Hire Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

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hoolihound's Review of Eurocar Crete Car Hire Car Hire

27th Jun 2009

Overall Rating

0 stars
  • Value for money
    1.5 stars
  • Country & City of hire
    Chania, Crete
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    2nd June 2009
  • Condition of vehicle
    Average
Good Points

The car was economical!


Bad Points

Charging an additional 90 euros for insurance cover in the event of an accident being our fault.
Radio didn't work because we weren't given the security code.
Windscreen washer on passenger side not working.
Dodgy gearbox
Stop lights not working properly


General Comments

Eurocar Crete Car Hire website states that customers are covered by insurance in the event of an accident that isn't their fault and that this is included in the car hire price quoted on the internet. When we got to Chania, we were told that we would have to pay an additional 90euros for this cover. Being hot and tired after a long journey, I foolishly paid. It was only later that I realised I shouldn't have. On return to UK, I emailed to query this and ask for an explanation and, guess what? they never replied to my numerous emails. I thought their low hire price was too good to be true and I should have remembered the old adage: if it seems to good to be true, then it probably is! Needless to say, I'll never use them again.

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