Dial-A-Phone www.dialaphone.co.uk Review

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Dial-A-Phone www.dialaphone.co.uk
1.3 stars
Average rating for this product is: 1.3 out of 5

From 5 ratings and 174 reviews

Thumb down 22% of users recommend this product

Best Price: £FREE !

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LucyCharlotte23's Review of Dial-A-Phone www.dialaphone.co.uk

26th Jun 2009

Overall Rating

0 stars
  • Value for money
    1.5 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    Goods never received
  • Customer Service
    0 stars
Good Points

Nothing


Bad Points

Everything


General Comments

I bought a mobile phone online with dial-a-phone, at first everything went well and i received a confirmation email from them. However the day after i placed my order i recieved an email stating that they required proof of who i was in the form of a bill or bank statement, which seems a completly unreasonable thing to ask for. I then rang the customer helpline which was a complete nightmare, before even getting through to a human being you encounted the problem of your DOB being changed to 1753 which many people seem to have encountered, after spending half an hour trying to get through this i gave up as their was no other way to speak to a human being in the company and i cancelled my order through my credit card company. I found the service on this site the worst i have ever come across.

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