Gaggia Titanium Review

Watch this item
1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 18 reviews

Thumb down 17% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


kentlady's Review of Gaggia Titanium Compare

25th Jun 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0.5 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    1.5 stars
  • Style
    0 stars

Bought my Gaggia Titanium about 2 years ago. Fine at first but then has spent more time being sent back than sitting in my kitchen. At the moment I am so angry sent my machine back over 7 weeks ago (luckily took out the extended warranty when purchased ) They had it for repair for 5 weeks as every time it was plugged in it would knock the trip switch off it was sent back to me on the 9th June 2009 once unpacked the door was hanging off and the whole framework was twisted out of shape. They collected it the following day and having phoned twice this week was told by the same ignorant girl that it had left the workshop and was being delivered the next day, needless to say it hasn't arrived. Phoned again this evening to be told by a different person that it is still in the workshop has not even been looked at and as there is someone getting married there it won't even get seen until next week at the earliest.
Their customer service is disgusting, I would never buy another thing from Gaggia.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

kentlady's review has yet to be rated - Be the first!

How helpful did you find this review?


Members' Comments onkentlady's Review

  • Giles Allen on 29th Aug 2009

    Gaggia service has now been taken over by Philips. Our Titanium has been at the workshop for 7 weeks, no-one knows what is going on, where our machine is and we have been promised a call to update us twice, still heard nothing.
    Frankly the word SERVICE is a misnomer. Avoid at all costs