The Car Shop Megastore, Cardiff Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 3 ratings and 36 reviews

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Myakooky's Review of The Car Shop Megastore, Cardiff

24th Jun 2009

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Customer service
    0.5 stars
  • Town/City
    Cardiff
Bad Points

Imagine the worst, most Americanised sales tactics you could possibly experience and then double them. They prey on the weak.


General Comments

The Car Shop Megastore pounces on you and then try and get you to give them a credit card payment of £450 !! Without giving you detailed info on a car that you're interested in. Basically they bet on people being afraid of confrontation, assuming that if you are bullied into accepting their spurious terms they can get money out of you even if you walk away without buying a car !! I am in the process of making a complaint to the Financial Services Ombudsman and Trading Standards. I suggest others do the same to put these people out of business.

'We do things a little differently here' - you don't say.

Steer clear. We found the same kind of car that we wanted but higher spec but lower mileage for over two thousand pounds cheaper.

I do not understand how a company like this is permitted to operate - but then I don't understand how MP's can get away with ripping off the general public either.

Ironically, they are based on the site of 'Ken Thornes World of Cars', maybe it's contagious.

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Members' Comments onMyakooky's Review

  • carshopcardiff Rank: Corporal on 9th Oct 2009

    Thank you for taking the time to post your comments on this website. I am sorry that you did not have a good experience whilst visiting our showroom. The Carshop is dedicated to providing an excellent level of service and we appreciate any feedback whether positive or negative, to enable us not only to improve the quality of our service but to put into place any new procedures that will be beneficial to our customers. I would be grateful if you could contact me on rachel.payne@carshop.co.uk so that I can discuss this further with you.