Abbey Pink Credit Card Review

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1 stars
Average rating for this product is: 1 out of 5

From 0 ratings and 7 reviews

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pasonjayne's Review of Abbey Pink Credit Card

24th Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Loyalty scheme
    No
  • Used card for
    0 - 6 Months
  • Customer service
    0 stars
Good Points

Absolutely None


Bad Points

Everything,


General Comments

Absolutely awful service. Applied by post for an abbey pink credit card, heard nothing for three weeks, rang them up and they said they had not received anything. The lady said you can complete the application over the telephone which i did. Two weeks later recievd the pin and following 3 days got the card. originally took the card out to do a balance transfer off another card, this was originally logged in the first postal application. Due to the fact that this had been lost i did the balance transfer over the phone again when i received the card. Checked the barclaycard 2 days later to find that the balance transfer had already been done fron the first application that Abbey said they never had. Therefore they processed it twice without telling me it had already been done. Have now been waiting 4 weeks to try and get the funds back from the other card provider. Everytime you ring in they say its been looked in to but this has been going on for ages. Now have one credit card in credit and one with a double balance that i am now having to pay off whilst they are sorting it out. Also tried to set up the online banking part of the card which you have to telephone through for and got cut off each time. Shocking service, don't recommend at all!!

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%
MBNA Platinum Rewards Visa0.00%3 months13 months 2.90% fee3 months15.90%