O2 Review

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O2 go to www.o2.co.uk
2.2 stars
Average rating for this product is: 2.2 out of 5

From 4 ratings and 310 reviews

Thumb down 35% of users recommend this product

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rganjvar's Review of O2 Mobile Phone Network

Overall Rating

0.5 stars
  • Value for money
    1.5 stars
  • Signal Coverage
    2.5 stars
  • Time with Network
    Over 1 Year
  • Customer Service
    0 stars
Good Points

Nothing


Bad Points

terrible responding to complaints!


General Comments

When I came to UK I started with O2 based on my friends 'suggestion. After 2 years I changed to Orange and I should say that Orange has much better coverage.
Anyway, the more important problem of the O2 is that you can not cancel your contract with them. 3 month ago I sent them a letter to cancel; they said I sent it to wrong address (I took the address from their site!). I accepted and cancel the contract by phone 2 month ago and just today I have received a 2 months bill again?
That is a robbery!
I had the same problem with the cell phone I sent back to them ...


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