rganjvar's Review of O2 Mobile Phone Network
23rd Jun 2009
Overall Rating
- Value for money
- Signal Coverage
- Time with NetworkOver 1 Year
- Customer Service
Nothing
Bad Points
terrible responding to complaints!
General Comments
When I came to UK I started with O2 based on my friends 'suggestion. After 2 years I changed to Orange and I should say that Orange has much better coverage.
Anyway, the more important problem of the O2 is that you can not cancel your contract with them. 3 month ago I sent them a letter to cancel; they said I sent it to wrong address (I took the address from their site!). I accepted and cancel the contract by phone 2 month ago and just today I have received a 2 months bill again?
That is a robbery!
I had the same problem with the cell phone I sent back to them ...
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