Tesco Car Insurance Review

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Tesco Car Insurance
1.4 stars
Average rating for this product is: 1.4 out of 5

From 6 ratings and 157 reviews

Thumb down 24% of users recommend this product

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Guest's Review of Tesco Car Insurance

23rd Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Young Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    none
Good Points

None!!!!


Bad Points

Tesco are shocking insurer's and I will definately be moving companies when my insurance runs out. They are friendly when trying to sell you insurance and renewing the policy.
However, when you have an accident they are a whole different ball game.

I had an accident two years ago which was not my fault. It took them two years to close the claim even though they got their money back within a year. This meant that when it came for time to renew my policy I was only being told I had one year NCD when I had built up two by then. I had to phone them yet again (4th time) to tell them to close the outstanding claim to get my full NCD.

I just had an accident a few days ago, due to a women with road rage causing me to fly in the central reservation. She ran off unharmed. When I called Tesco to advise them of the accident, they were trying to get me to take the full blame. I then had to tell them the law and get them to send my case to the people who would look into claiming against the third party. If I had not argued over the phone they would have just blamed me and that would have been the end. They were not interested claiming their money back! They then told me that I was going to lose 2 years NCD for the accident. The women on the phone was uninterested and rude. She forgot to tell me about a courtesy car which I was entitled to. She took my mobile number down incorrectly and I had to call back to give the correct number. Chances are my car is a write-off and they will try to offer me peanuts for the car.

Tesco are pathetic, they are nice when you want a quote etc, but when it comes to claiming their a joke with rude staff.


General Comments

Tesco are pathetic am moving when my insurance runs out.

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