Halifax Pet Insurance Review

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Halifax Pet Insurance
4 stars
Average rating for this product is: 4 out of 5

From 2 ratings and 5 reviews

Thumb up 80% of users recommend this product

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NF2809's Review of Halifax Pet Insurance

23rd Jun 2009

Overall Rating

4.5 stars
  • Value for money
    4.5 stars
  • Customer service
    5 stars
  • Have you made a claim?
    Yes
Good Points

Efficient service - excellent, would definitely recommend.


Bad Points

none


General Comments

I changed from E & L Insurance to Halifax Pet Insurance, mainly due to E & L appalling service. It's the best decision I made. Halifax Pet Insurance staff are superbly efficient, understanding and caring, and unlike E & L do actually answer the telephone.

I made a claim on 29 May 2009 and received settlement on 10th June 2009. This is what you need when making a claim, not delays with feeble excuses, like no one to sign a cheque, computers crashed, it's in the process etc etc. Well done Halifax, E & L could learn from you.

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