Heathrow, Purple Parking Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 39 reviews

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jkwardy's Review of Heathrow, Purple Parking

23rd Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Suitability
    0 stars
  • Effectiveness
    Poor
Good Points

none.


Bad Points

wouldnt know where to start. A group of gansters who may be cheap but you dont even get what you pay for, you get worse!


General Comments

Appaling service at Purple Parking, Heathrow. I have used PP 3 times due to my company having an agreement with them, but never again. they got worse every time I used them. They are rude, slow and unorganised.
The last time I used meet and greet, no-one came to meet me at the airport and as I was running late after waiting 15min for someone to show up, i had to give my cars keys to one of the employees who was just standing around (reluctantly). I called customer service 3 times and they just kept saying someone was coming until the last person just put me on hold for 2-3 min.
when they returned the car it had been damaged with a scrape along the passenger door.

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Members' Comments onjkwardy's Review

  • sunshine101 Rank: Lance Corporal on 1st Jul 2009

    I agree. Avoid Purple Parking at Heathrow. My vehicle was also damaged whilst in their care.