Direct Line Travel Insurance Review

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Direct Line Travel Insurance
3.1 stars
Average rating for this product is: 3.1 out of 5

From 2 ratings and 7 reviews

Thumb up 71% of users recommend this product

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Guest's Review of Direct Line Travel Insurance

22nd Jun 2009

Overall Rating

1.5 stars
  • Value for money
    3 stars
  • Type of Insurance
    Not supplied
  • Were you treated fairly?
    Not applicable
  • Date of Insurance (month/year)
    2009
  • Was your claim successful?
    Did not claim
Good Points

Good value vs other websites


Bad Points

Terrible website
Only method of contact is by telelphone
The lines close at 9pm GMT


General Comments

Do not bother ordering Direct Line travel insurance via the website.
The site is very old fashioned, difficult to follow and compare insurance details across policies and against other companies.

I took the time to fill in all the garb to get a quote, then at checkout I clicked complete and the website coughed up an error. Phone lines were closed post 9pm and I flew out the following morning.,

Went straight to insure and go. 5 min I was checked out and the policy no. emailed to me and sent to my mobile phone with emergency numbers for my reference. DIrect line don't even have and online / email method of contact. So if the phone is closed you are stuffed

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