Parcelforce Review

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Parcelforce
0.8 stars
Average rating for this product is: 0.8 out of 5

From 2 ratings and 102 reviews

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Lucinda1's Review of Parcelforce

22nd Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

None


Bad Points

Lie about attempting delivery and waste DAYS of my time!


General Comments

Once again I have wasted another day waiting for a delivery from Parcelforce. I put jobs on hold and hung around all day and checked the online tracking to see what was happening and to my utter surprise they said they had attempted delivery 45minutes before I last checked the tracking progress. I know for a fact that is a blatant lie.(no doorbell rang, no knock, no 'whilst you were out ' card - nothing!) I can see our drive from my desk! I rang the customer services to be told they would try to find out what happened and get back to me, but looks like I will have to wait in again all day tomorrow now! This is not the first time this has happened. Last time the woman said he must have run out of time and I would have to await delivery the next day! This is an appalling service, and if they do run out of time, why do they not let us know or at least admit it rather than try to make it look as though we were to blame as no-one answered the door.

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