kkasssity's Review of Dealer Rater Dot Com www.dealerrater.com
22nd Jun 2009
Overall Rating
My wife & I recently leased a 2010 RX 350 from DCH of Oxnard, Ca. We have leased two previous cars from this agency, a 2004 Rx 330 & a 2005 LS 430. These two cars have been absolutely fantastic. The sales staff through the internet service have been outstanding and straight forward. The sales manager is an unexpected gem in this industry. He took all the time we needed to understand our "deal." Even when we had to delay our purchase because of the recent wildfires in Santa Barbara, he called to see if there was any help we needed. Not once during that phone conversation did he mention buying a car from DCH. He demonstrated genuine concern for our 2 day evacuation from our home. One of the prime reasons in addition to our complete satisfaction with our Lexus automobiles ,has been the service we have received from the service department. This is extremely important with our busy schedules and time commitments. We believe you will get service and honesty as well as excellent Lexus cars at DCH of Oxnard, Ca.
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