Expresscarentals www.expresscarentals.com Review

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4.8 stars
Average rating for this product is: 4.8 out of 5

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Guest's Review of Expresscarentals www.expresscarentals.com Car Hire

21st Jun 2009

Overall Rating

5 stars
  • Value for money
    3.5 stars
  • Country & City of hire
    switzerland
  • Choice of vehicles
    Good
  • Date of hire (month/year)
    june
  • Condition of vehicle
    Good
Good Points

helpful, understanding, customer service, very clean and easy website to use, staff.


Bad Points

none that I know of yet.


General Comments

After visiting this company recently i was unusualy happy when i left as I was suprised at what I recieved from them. Firstly I had already purchased my car hire from a different car hire company to Geneva on a business trip as I wanted to use a company that was 'tried and trusted' if you know what I mean, however I wanted to get some information regarding my trip to Geneva such as directions, weather etc, however the rental company I had actualy purchased my rental from wouldn't actualy help me with this simple request!!! typical I guess really.
So whilst I searched for information on Geneva I came across this company Expresscarentals, so I thought why not see if they would be able to provide me in the any info, I visited them online and used their live chat thing they have to talk to them and told them I already had my rental with someone else, and yet despite knowing this after I had told them they still readily helped my in finding the directions I needed and also even pointed out the weather to me whilst I was there, pretty good I thought, Well I just thought i'd write my experience with them here as I can't seem to find out much about them on the net, I'm thinking they're maybe a new company or intransition at the moment, however with service like this I can't see it being too long before they become more popular in time who knows.

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