Virgin Atlantic Airways Review

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Virgin Atlantic Airways go to www.virginatlantic.com
2.8 stars
Average rating for this product is: 2.8 out of 5

From 13 ratings and 176 reviews

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VFlyer's Review of Virgin Atlantic Airways

21st Jun 2009

Overall Rating

5 stars
  • Value for money
    4 stars
  • Flight From - To
    Manchester UK - USA Orlando (mco)
  • Flight on time?
    5 stars
  • Comfort on flight
    5 stars
  • Flight Date
    06/2009
  • Ticket class
    Business
  • Customer service
    5 stars
  • Quality of food
    5 stars
Good Points

Service
Meal quality
Seats (pitch and 6ft bed!)
Service (brilliant crew)
On time as Virgin always is on the route
Upper class cabin and bar
Access to executive lounge


Bad Points

Need to win the lottery!


General Comments

Well after many trips in Premium Economy we have finally gone and done it! Yes we decided to mark a special occasion with an Upper Class booking with Virgin Atlantic Airways, making the most of the current economic climate and bagging a bargain (well it was compared to the usual prices!).

Well what can I say about the experience other th.an it really is the way all flights should be. Quiet cabin in the nose with 14 seats and a bar, yes that's right a bar (shame we don't drink!).

Seats are fantastic, 80 inch pitch (compared to 38 in premium and 32 in economy), in a herring bone design so everyone has isle access and converts to a 6ft bed, complete with bedding and duvet.

Staff were excellent, service was outstanding and Virgin should be proud of its team. The food was a first for air travel, excellent in terms of quality. Served on china plates (with a table cloth), one course at a time. It really could have given a few restaurants a run for their money.

Particular highlights were the smoked salmon starters, tender chicken mains and dreamy warm cheesecake (nearly had to lick out the bowl), along with afternoon teas freshly baked scones with Jam and clotted cream.

I have never had such a relaxed and stress free experience when crossing the Atlantic.

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