US Airways Review

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US Airways
1.4 stars
Average rating for this product is: 1.4 out of 5

From 11 ratings and 222 reviews

Thumb down 18% of users recommend this product

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Tom Daly's Review of US Airways

19th Jun 2009

Overall Rating

4.5 stars
  • Value for money
    5 stars
  • Flight From - To
    Philadelphia/Las Vegas
  • Flight on time?
    4.5 stars
  • Comfort on flight
    4.5 stars
  • Flight Date
    June 2009
  • Ticket class
    Economy
  • Customer service
    5 stars
  • Quality of food
    4.5 stars
Good Points

See above


Bad Points

Being told just before we borded in London that they would only accept cash for certain things.
A 2 hour delay and having to re check in for the Philadelphia to London flight.
The leg room on the London Philadelphia flight s was less than the Philadelphia Vegas flights and the seats less comfortable.
The very tight tranfer times between the Philadelphia and Vegas Fights given the distance between arrival and departure points in Philadelphia is not good for older people like us


General Comments

I have just returned from a holiday to Las Vegas which included 4 US Airways flights and fel like I must have travelled with another airline as I did not receive the treatment described by your other reviewers. I do not dispute their accounts but this is what happened to us
June 11th 2009.
Check in at London Heathrow. The staff were helpfull efficient and flexible re seating us together as we had been allocated seats appart on both of the outward flights.
Cabin staff Heathrow to Phillidelphia pleasant, efficient and very good humoured.
Cabin staff Philladelphia Vegas same as above.
Both flights on time plane clean and modern.
Return flights June 16th
Check in Las Vegas. Staff again helpfull re seating us together for the whole trip and booking our baggage through withot us having to transfer it at Phillidelphia. And they arrived in Lndon.
Cabin staff Pleasant , efficient and had time to joke with the passengers.
Cabn staff Philidelphia to London Heathrow same as above.
Pilots made up one hour of the delay on the Heathrow flight

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