Alamo Car Hire Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 0 ratings and 40 reviews

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bobetjo's Review of Alamo Car Hire Car Hire

Overall Rating

3.5 stars
  • Value for money
    3.5 stars
  • Country & City of hire
    USA, Washington DC
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    05/09
  • Condition of vehicle
    Good
Good Points

Quick process if prebooked. Did not need paper part of UK licence. Telephone helpline efficient (In salt Lake City I think).


Bad Points

Any quoted US price will not include any insurance whatsoever. Arranging your own in the USA can double the price.


General Comments

I hired a car from Alamo at Dulles Airport, Wasington for two weeks in May 2009. The shuttle bus to and from the depot is quick and the driver worked like a Trojan to move suitcases (some bigger than him) on and off the bus. The car was Hyundai Accent with aircon. Perfectly adequate and I could have had a bigger one if I wanted to. The contract is quite difficult to follow for UK visitors because we are used to a minimum standard of insurance being provided with the car. Not in the USA. You get the metal and nothing else. I booked through Travelsupermarket hich gave insurance and collision damage etc for much cheaper than the cost of those items in the USA. Car was in good condition although a little grubby. Staff were helpful. Cars are lined in a row and you take any one with the keys in it. Damage checks are done by the man at the exit gate who will sign for any knocks and dents. On return it is very similar.

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