39 of 61 Bidz.com - www.bidz.com Reviews | Daisyspups's Review

Bidz.com - www.bidz.com Review

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daisyspups's review of Bidz.com - www.bidz.com

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“Be careful if you use this company. I bought earrings,...”

Written on: 17/06/2009 by daisyspups (1 review written)

Be careful if you use this company. I bought earrings, then bid for a watch the same day. Earring transaction by paypal was fine but they then said the watch could not be dealth with via paypal and asked for c/c. Gave these detals and was then asked for copy by fax of d/licence or passport. Was not happy so emailed to ask why. They would not reply and subsequently closed my a/c. Earrings recd. Watch trans appeared on c/c s/m and was later refunded with £6. diff. Would not deal with Bidz.com again.

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Bidz's Response to daisyspups's Review

Written on: 23/06/2011

Dear Customer,
Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously. As a result of feedback like yours, we have made some changes that will allow our customers like you to receive their orders quickly. We are sorry that it took some trial and error and that you feel you were mistreated. Fortunately by submitting this comment, you have helped us make a change for the better. We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at improvements@bidz.com.

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