Guest's Review of Mega Bus
16th Jun 2009
Overall Rating
- Value for money

- Cleanliness

- Reliability

Cheap
Bad Points
Uncomfortable, completely disorganised, indifferent or outright rude staff, poor hygiene, late by hours
General Comments
I decided to try to save money by taking megabus for a return from Manchester to London. On both journeys, the bus was hours late - a fact which did not bother any megabus member of staff in the slightest and no sign of apology or regret was forthcoming. When asked about when the bus in question was arriving, I was told "we have no idea." On the journey down, the toilet was clearly not adequately cleaned as the whole bus stank of it. On the way back, instead of a coach, they sent a normal 'magic bus' (two hours later I might add) from the streets of Manchester. This bus had no toilets or luggage hold and the seats were ill designed for long journeys, with nowhere to rest your head. I would pay the extra few pounds and travel National Express next time.
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