Auto Europe Car Hire Review

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Auto Europe Car Hire
1.8 stars
Average rating for this product is: 1.8 out of 5

From 2 ratings and 68 reviews

Thumb down 26% of users recommend this product

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Guest's Review of Auto Europe Car Hire Car Hire

16th Jun 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Country & City of hire
    Malaga Spain
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    June 2009
  • Condition of vehicle
    Average
Good Points

Car ok


Bad Points

Queued to collect car through Goldcar rental because booked through Easy Jet and thus through Auto Europe................waited nearly an hour at Malaga airport at the start of the holiday - overcharged for fuel and on complaining on our return, had very grumpy service. My advice is to avoid using this company. Customer Services have done nothing except say they agree with me............obviously this is their training as they probably have so many complaints.


General Comments

Booked car from Malaga airport for 6 days through Auto Europe Car Hire.
In contract says bring car back empty but on reflection the fuel issue is fraudulent in my view and a charge of 60 euros for a tank of petrol in a small car is outrageous. We took the car back much more than half full. This means the replacement fuel will probably cost 20 euros and the next poor customer will be conned into paying another 60 euros.

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