dezzymondo's Review of Fitness First
12th Jun 2009
Overall Rating
- Value for money
1.My mates are there
2.The staff are great, some really grumpy ones,
3. Clean overall.
5 Equipment good.
6. swimming pool, nice
Bad Points
Rude customer service. No one takes responsibility when calling customer services. They have a 48 hour call back service. They never call back. They lie to you down phone, just get keep you happy.
General Comments
Please i beg you do not use Fitness First, one to one gym my be different in quality but the company is a joke. if you call: they will never call you back, if you write: they never write you back, if you e-mail : they will never email you back.
The only way they will listen is to go into the gym so they can not hide and run. It is sad that a company this big can not deal with problems, some of which can be serious or financial it does not matter, they do not care, just as long as they get there monthly payment from you
Good luck folks
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