Elite Rent-a-Car Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 0 ratings and 6 reviews

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gr8crow's Review of Elite Rent-a-Car Car Hire

12th Jun 2009

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Country & City of hire
    Greece / Crete
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    05/2009
  • Condition of vehicle
    Poor
Good Points

none - you could get same price from Mike Tours or any other car rental place in smaller towns.


Bad Points

Service
Car condition way below standards (no way it'd pass MOT)


General Comments

Elite Rent-a-Car don't even have cars they offer on their website! I was given some old & well worn rumbler (10 year old Megane) in place of the Grande Punto I've booked - the Heraklion Airport team seemed very dodgy - not igniting a slightest spark of trust in me, and totally not caring if I take the car from them or from someone else when I started to complain at the very start (the truth is, at 5AM you haven't got much choice).
The Car was a nightmare - problems with starting the engine (sometimes it seemed simply dead), dangerously knocking front suspension and steering wheel, no seals in the boot (it was loud as hell in the back seat), and on the top of that, you couldn't lock the car - the boot flap lock was broken.
After few days driving the Megane I got fed up and forced them to give me a replacement car - I got a Hundai Accent - a really good car, but I got it with totally dry tank!! The gauge didn't even move after turning the ignition. I've used Mike Tours the year before and never had any problems (I would have taken the car from them again if I hadn't forgot the name before my departure).

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