Air Jamaica Review

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Air Jamaica
1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 24 reviews

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Guest's Review of Air Jamaica

11th Jun 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Flight From - To
    Philadelphia-Montego Bay Jamaica
  • Flight on time?
    0 stars
  • Comfort on flight
    0 stars
  • Flight Date
    10/2006
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    2 stars
Good Points

None


Bad Points

Dirty, attendants were unfriendly, direct flights were not direct, cancelled flights without notice, no return emails, mail or phone calls after numerous messages left


General Comments

Our direct flight turned into a 1 hour lay over without notice, to pick up more passengers on an already dirty, packed plane. On our return flight when we arrived at the airport they told us they had cancelled our flight to our airport but we could fly to a different state and we could take a 3.5 hour bus ride back to our airport where our vehicle was parked. A representative met us at the bus and offered email addresses to contact Air Jamaica for refunds but they never replied after our numerous attempts to contact them. There was also a fight between 2 passengers that lasted the entire flight home and became physical by the time the plane landed. The attendants would only keep warning the parties that they would get the captain if they didn't settle down which they didn't.

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