LEE294426's Review of Virgin Active Health Clubs
10th Jun 2009
Overall Rating
- Value for money
Bad overides good
Bad Points
DO NOT USE VIRGIN ACTIVE GYMS THEY HAVE A VERY BAD CONTRACT WHICH TIES YOU IN
General Comments
I have been with Virgin (Solihull) for 6 years and recentley had to cancel after being made redundent and change of circumstances. I emailed to cancel my membership but I was advised that this was not possible as my contract was a rolling one and I had to buy out the remainder of the year even thou I had been with them for many years and they would not consider my change of circumstances. They do not even send out reminders so if you miss the last four weeks of the contract you automatically go into a new one!!!!! (Rob dogs)
So bottom line, DO NOT IF POSSIBLE SIGN UP WITH VIRGIN ACTIVE, they operate like loan sharks and when it comes to trying to cancel it seems impossible and there customer service are awfull....they are only intrested in one thing which is your money.
WARNING ...STAY AWAY FROM VIRGIN ACTIVE GYMS
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